1. Purpose of KM? 3 Marks
2. Define business to business (B2B) portals? 3 Marks
3. Define the term Ba? Write four characteristics of Ba in SECI model? 5 Marks
4. Differentiate semantic and episodic data copied from vu solutions dot com knowledge with examples. 5 Marks
5. What is the importance of knowledge and why do we need to manage it? 5 Marks
6. Disadvantages of working with multiple (snows) experts? 5 Marks
7. According to Peter Senge, what are the five learning disciplines that make an organization learning organization? 5
